Folksy Ltd

A question from a newbie


(Morag Lloyds) #1

Hi
Sorry if this is in the wrong place or two stupid questions but can someone tell me…
when you list a new item in your shop.. I see it goes to the bottom of the page… is this the way it always is or is there somewhere you can change it so new items show up first at the top???
the catagories… is there any place you can click to chose the image that shows on the top of your page in catagory box? ie if you felt you wanted to show your strongest image in that box is there somewhere you can do that??
please excuse spelling I am dyslexic…


(Sarah Lambert) #2

Hi Morag welcome :smiley:

You go to shopkeeping on your dashboard, find the listing and you will see ‘move to top’ press on that and it will take your last listing to the top.


(Morag Lloyds) #3

Thank you SO MUCH !! x


(Sarah Lambert) #4

You’re most welcome. Love your hearts!


(Morag Lloyds) #5

Thank you so much… been very very ill. I sell fine art work in galleries but for illustration work I cant do fairs anymore… so this is a serious thing for me… hope this time around it works!! Thanks for help xxx


(Jenny Baxter) #6

Welcome, Morag. You can also drag items up and down in the shopkeeping area. So if you want a particular item in your main category photo, that needs to be the top item of all those in that category. It does get complicated when you have items in more than one category… and it is a bit fiddly, but it gives a bit of flexibility. All the best with your shop :smiley:


(Morag Lloyds) #7

Thank you all very helpful stuff as i fell iv been going around in circles !!! thank you for taking the time to reply and help xx


(Ali Joyce) #8

Lovely hearts - the little snowmen are gorgeous! Good luck!


(Dawn Sneesby) #9

Welcome Morag, your shop is lovely.


(Morag Lloyds) #10

Thank you everyone…another question tho…
i went to shop keeping and page was blank… it said it was working on it and to come back in a few min’s but hours later same situation… so still cant move anything around… is it normal for it to take time for this page to appear??


(Morag Lloyds) #11

Thank you !!


(Morag Lloyds) #12

Thank you! Im off to look at everyone elses pages !


(Sarah Lambert) #13

Hmm not sure about the blank thing, it should be instant, is it still like it now?


(Morag Lloyds) #14

hi yes it is… do I need to speka to someone about it?


(Sasha Garrett) #15

There won’t be anyone at folksy HQ until Monday morning so I’d check on it a again first thing Monday and if it is still blank drop support@folksy.com an email.
Sasha


(Morag Lloyds) #16

cheers for that Sasha x