I’ve been trying to change my profile photo for about a week but it doen’t work. I pick a new photo, it says that changes have been saved but the new photo is not there.
Is there something wrong?
Can't change my profile photo
LizzieMade
(Lizzie Gillum, Bedfordshire, Uk )
#2
@sianfolksy could one of the technical people help?
BelaFarCrafts
(Minerva)
#3
I would really appreciate any feedback as I’ve asked twice before. I am trying to put a Halloween related avatar and I’m afraid I will have to skip it now…
sianfolksy
(Sian )
#4
Could you please email us at support@folksy.com and let us know the following:
- Do you mean your forum avatar (the one that displays in here) or your Folksy avatar (the one that displays on your shop page)?
- How big is your image (in KB/MB, and in pixels), and what format is it in (jpg, png?) - send it to us if you don’t know
- Which browser are you using? If you’re not sure, click here and it will tell you!
http://whatbrowser.org/
We’ll get back to you ASAP
Thanks! 