Folksy Ltd

I can't change my profile picture


(Hannah Rebecca) #1

Hello!

I haven’t used Folksy for a few years, I only reopened yesterday! Seems I am out of the loop - I am trying to add a profile photo (as I just have a default ‘R’ at the moment) but to no avail.

Here is what I do:

I upload the photo, I click to save the photo. I wait… and nothing happens. Then when I try to save my preferences I am just told that no photo is selected.

Is this just me being silly and missing something? It wouldn’t be the first time…


(Pauline Hayward) #2

You need to go into Shop appearance not profile settings. I found out the hard way too.


(Hannah Rebecca) #3

Ahhh, thank you so much! I have managed to do it now! :smile:


(Pauline Hayward) #4

By the way welcome back!!


(Emma Higgins - Printmaker) #5

Thank you very much Pauline,
I’ve been trying to do this for a few days now, I thought it was just my bad IT skills : )
Hurrah, all changed!
Emma


(Karen Ellam) #6

Welcome back Hannah.

Your shop is lovely. Those sweet strawberry owls are super cute :grin:

Karen :carousel_horse:


(Lizzie Gillum, Bedfordshire, Uk ) #7

Hi Hannah, welcome back!
What a great selection of plushies you have! I love them.
Good luck with the re-opened shop.
Lizzie