Hello!
I haven’t used Folksy for a few years, I only reopened yesterday! Seems I am out of the loop - I am trying to add a profile photo (as I just have a default ‘R’ at the moment) but to no avail.
Here is what I do:
I upload the photo, I click to save the photo. I wait… and nothing happens. Then when I try to save my preferences I am just told that no photo is selected.
Is this just me being silly and missing something? It wouldn’t be the first time…
You need to go into Shop appearance not profile settings. I found out the hard way too.
Ahhh, thank you so much! I have managed to do it now! 
By the way welcome back!!
Thank you very much Pauline,
I’ve been trying to do this for a few days now, I thought it was just my bad IT skills : )
Hurrah, all changed!
Emma
Welcome back Hannah.
Your shop is lovely. Those sweet strawberry owls are super cute 
Karen 
Hi Hannah, welcome back!
What a great selection of plushies you have! I love them.
Good luck with the re-opened shop.
Lizzie