Confused by 20 free listings offer

**curiousseagull** · May 27, 2016, 5:23pm

Sorry- I may just be having a no-brain Friday (it happens) but I’ve just logged in and went to my shop to take advantage of the ‘20 free listings’ offer for this weekend. However, when I scrolled down to my listings it says ‘you have 8 free listings available’ 8? Tad confused- I thought it was 20?
Anyone else had this? I relisted a recently sold item just out of curiosity to see if the number changed and it was just a random error- but now I only have 7 free listings apparently.

**OrchardFelts** · May 27, 2016, 5:43pm

Where does it say how many you have - just logged into my other shop (this one has plus account so not relevant) to see if I could help you but can’t see anywhere that says how many i have

edit: thought it might be because my other shop was empty but when I went to re list something that had expired it said I would be charged 15p so I’m guessing it won’t be free! @folksycontent can you clarify please.

**curiousseagull** · May 27, 2016, 5:42pm

I just clicked on my listings and just above the list of them it said how many I had available.

**OrchardFelts** · May 27, 2016, 5:45pm

Ok just tried to add a new listing and it is still saying I will be charged 15p so not going to list until I get definitive answer!

**folksycontent** · May 27, 2016, 5:46pm

There should be a little notification in your dashboard that tells you how many free listings you have left, Roz.

Everyone should have 20 free listings @curiousseagull - not sure why it’s saying you only have 8. Let me have a look.

**OrchardFelts** · May 27, 2016, 5:50pm

No definitely no notification Camilla @folksycontent and says I will be charged 15p to list when I get to preview stage

**folksycontent** · May 27, 2016, 5:53pm

That’s weird. Let me get Doug on it.

**HartAndCraft** · May 27, 2016, 5:53pm

I saw the notice for 20 free listings in my dashboard at around 5:45pm. I had 4 draft items ready for 6pm; listed them 50 minutes ago without being charged.

**erkinwald** · May 27, 2016, 5:55pm

I’ve just listed 4 items and my dashboard is telling me I have 11 free listings left, 4 plus 11 = 15, so what has happened to the other 5 free listings.

**OrchardFelts** · May 27, 2016, 5:56pm

BTW I am looking at my other shop Rozcraftz (not Orchard Felts which is on a plus account).

**folksycontent** · May 27, 2016, 5:57pm

I think we’ve worked it out Lynne, @HartAndCraft and @curiousseagull @OrchardFelts. Can you check if it’s showing you the right number now?

**HartAndCraft** · May 27, 2016, 5:57pm

I’ve listed 4, my dashboard says i have 16 remaining.

**OrchardFelts** · May 27, 2016, 5:58pm

Mines showing 20 free listings now - thanks - excellent service as always

**folksycontent** · May 27, 2016, 6:00pm

Phew! Thanks Roz

**curiousseagull** · May 27, 2016, 6:21pm

YEY it’s sorted! Thanks @folksycontent I’m glad I wasn’t going crazy after all!!

**folksycontent** · May 27, 2016, 6:26pm

Hurray! It’s a good job you flagged it up because we hadn’t spotted it. Hopefully it all goes smoothly from now on…

**curiousseagull** · May 27, 2016, 7:03pm

Thanks for sorting it out so quickly!

**erkinwald** · May 27, 2016, 8:55pm

Many thanks for sorting it so quickly Camilla @folksycontent much appreciated.

**DeeRhythmage** · May 30, 2016, 11:31am

I’m still somehwat confused…I have a plus account…email informed I’d get extra days added to extend my plus account term, but my dashboard indicates a number of free listings available…
D

**MemyCrafts** · May 30, 2016, 12:36pm

I don’t think it will apply to Plus account holders, because we already have free listings, I think it’s to attract new shops and returning shops maybe.