Editing expired items

I sell at a local gallery and whenever I take something new up there I remove it from my shop and vice versa. Often items expire during this time and I often want to edit the item listing (maybe change description/price/P&P etc) before putting it back in my folksy shop. There are also occasions when I have made something similar to a previous listing and need to know the price I listed it at originally but prices on expired items are not visible. There seems to be no facility to edit expired items or look at prices prior to relisting … you have to relist first, hide it and then edit it … or am I missing something and being stupid?

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Could you not copy it, which would then put the new listing in your drafts until you edit it and list?

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You can go to listings, go to expired and copy. Then from the copy you can change whatever you want. If you don’t want to list it there and then just click on update but don’t renew and it should land in your drafts.

Thanks Jennifer @JenStarKnits and Sue @SueTrevor - I knew there would be a simple way of doing it!!

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If you go to the all page (https://folksy.com/dashboard/all-listings) you can find and edit expired listings there. I know it’s not quite as clear as it being right on the listings page, but hopefully that will allow you to do what you need without having to reactivate/copy listings first.

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Thank you Kim - well there’s something I’ve learned - never looked at that! Except I can’t see ‘expired’ items. I can see ‘live’, ‘sold’ and ‘hidden’ - am I missing something?

WOW thank you, how long have we had item statuses on the All search page? I had totally given up using it because it didn’t differentiate between live and sold-out listings, but now it does and it’s going to be so much more useful!

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Just checked mine and can see Expired ones there - not sorted in any order, you have to just scroll down :slightly_smiling_face:

I don’t see ‘expired’ in the list on the ‘All’ page but if I do a search it shows ‘expired’ listings in the search results. I am so chuffed, it’s going to save me hours of scrolling through very similar thumbnails and I’m hoping will also stop me from accidentally relisting items that have already sold :sunglasses:

I agree that it doesn’t see to be in any order, so with lots of listings would take ages to find particular ones, or am I missing something?

Is the ALL page loading OK for everyone at the moment? Mine is showing no results for any search.

@LooneySpoons The statuses have only been there for a couple of weeks, and we know there are still further changes that could improve it (such as being able to relist from that page) but hopefully it’s slowly becoming more useful.

Expired are there but the reason some of you might not be seeing them is because this view actually keeps the original folder! So if something sold on Folksy, it stays marked as sold in the all folder, rather than switching to expired after the expiry date. That probably greatly reduces the number of expired listings for most shops.

@dotterypottery It’s working fine for me at the moment. You don’t have another account do you? We’ve sometimes seen a bit of a caching problem where the all/stats page gets stuck on the data from the previous account when logging in to multiple accounts. If it is that problem it only lasts for the day, but if you try using a private window or a different browser it should work.

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I was going to suggest that Lynn @LooneySpoons had the easy answer with the search bar at the top, but when I type Expired in there, it gives no results, despite the fact that I have several I can see when I scroll through…

Yes, you should use the search bar to narrow down the selection, which will hopefully make it much easier to find what you’re looking for, but it only looks at the words in the title.
As no one probably titles their items with ‘expired’, searching that won’t work.

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I have 25 listings in “expired” in “listings”. Under ALL, I have nothing marked expired but 2 from expired are marked hidden when they are definitely in “expired”. The other 23 are in sold. If you follow me. Even so - glad this was raised! Will be useful.

@ccbandatp Yes, under the listings section if you hide an item, it will stay in the hidden folder until its expiry date, and then it moves to the expired folder. The same happens when you sell an item, it goes to ‘out of stock’ and then when it reaches the expiry date it moves to ‘expired’ (which is why we see some people getting confused and mistakenly relisting sold items). In the listings section, everything will eventually end up in the expired folder unless you keep renewing the listings.

In the all section it doesn’t work that way. If you hide an item, it remains marked as hidden even after the expiry date. Here, only items that had been active and were left to expire will show as expired. It might be a little confusing that they don’t 'match up, but hopefully this way is more useful, as ideally it’d be better if the listings section worked this way too (and hopefully one day that might be something we can fix).

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Thanks Kim - I will be playing with this to see how it works out for us :blush: