OOOOPS I’ve not done this before but a warning might stop someone else doing what I did this morning.
I Always action the renew listing email immediately as once it arrived late and about 40 listings vanished into my expired but because of the way out of stock listings expire in the same way it is really diffifult to identify the listings which should still be active among those which are sold or which I’ve removed myself.
Today I renewed a page full by clicking the expired date twice so the oldest came to the top then I renewed them all.
Later today I found all sorts of things floating about my page… long sold here or elsewhere … several even saying Sold in the title…
I did my relist from within the Out of Stock list not active…
I hope I have now put everything back as it should be but. if you do your relists like I do then do check you are relisting under the Active page and not the Out of Stock !!
My classic mistake was to delete some items that I had sold but knew I wouldn’t make again and, of course, they then disappear from my Sold Items and the photo disappeared from one item where my buyer had left feedback. I won’t be doing that again!
This is the bit I find least useful about using Folksy. When you get the notification email and click “manage your items”, you seem to have to click the listing or expiry date drop-down at least twice to get at what’s about to expire (or is there an easier way?). If you’re too late (I try not to be but it occasionally happens), fishing items out of expired can be problematic.
It would be really helpful if a) the notification email would give you a presorted list with expiring listings first, and b) out of stock expiring items went somewhere else than in stock ones.
Does anyone else feel the same? If so, I noticed ages ago that there was a link on another forum post for development requests, but haven’t managed to find it again!
I click the expiry date to sort into expiry date order but you have to click it twice to get the oldest to the top… I will now also have to remember to check I’m in the active not out of stock list before doing the relist… first time I’ve made that mistake in 11 years so I will survive
Oooh yes I’ve done that too a couple of times over the years and was a nightmare picking through and removing sold items, then living with the fear I may have missed one. Locating items after I sell them already gives me a heart attack. I have a careful storage system but I swear things hide and only show up after I’ve looked 3 times and started tearing my hair out - reminds me of a really funny sketch from Portlandia poking fun at online jewellery sellers
I’m quite new to Folksy, so haven’t quite got the hang of everything yet, and I don’t really understand this renewal thing. When you list an item, it expires after 4 months unless you renew it, right? So, assuming you have the Plus account, when the renewal date is approaching for your oldest item, why not renew ALL your items, then they’ll all have the same renewal date of another four months time, which should make keeping track perfectly easy. Or have I completely misunderstood the system? Please enlighten me!
That could work Miranda, it really depends how many items you have, & how often you’re working on your shop. I am in my dashboard every day so I tend to just check the expired tab & just relist what’s expired (keeping a careful eye on the stock level!) As I participate in the daily listing thread on here it usually means there’s only one item a day to relist anyway & that works for me.
I have 190 listings, so to relist lots at once would really flood the categories with just my items, which seems a little unfair to everyone else. Also as a buyer I find it really off-putting when you look at a category or search for something & there’s just pages & pages of items all from the same seller. So that’s something to bear in mind if you’re relisting lots all in the same category
As you say if you have a lot of items in your shop it would flood the site if you did them all at once. I have lots and lots and pretty sure there would be a complaint on here about full shop relists if I tried…
More importantly… I list new things pretty well every day so on that basis I would have to relist my entire shop everyday to make sure I didn’t miss any.
A page full to keep everything active is quite good enough.
I can guarantee that is something is being elusive it will be there in the storage box I expect it to be in… But lurking at the bottom … hiding and only revealing its whereabouts as you are about to give up …
A couple of people here have talked about “flooding” the site if they relist a lot.
What do you mean by that?
What does relisting do if it isn’t just changing the expiry date on your listing? Or making it availlable when it was previously out of stock? What is being flooded?
I don’t have a lot of listings so I won’t have caused any flooding myself, but feels like I have misunderstood what relisting is.
You’re right that it changes the expiry date/brings expired items back in stock, but relisting an item also helps it get seen first in certain parts of Folksy. If you just browse a category on Folksy rather than specifically searching for something, then the results are shown by most recently listed/relisted. That means if you had something like a jewellery shop with hundreds of items and relisted them all every day, then if someone went to browse through jewellery they’d just get pages and pages of your items before seeing anything else, and if it’s not their style they could get bored or annoyed very quickly.
