Mine came back yesterday but are 0 again this morning.
I have zeros too
@dougfolksy same again this morning I am afraid, my stats for yesterday are all zero!!
Suzzie
Hmm. Looks like more than a one-off issue then, sorry.
I’ll investigate why the stats generation process hasn’t run first and then kick off manually later on when I’ve a better idea of why it hasn’t happened automatically.
I’ll keep you posted as to progress here – and thanks again for letting us know about the problem, you’re brilliant.
Mine are zero too…
I’m relieved to see this thread! It’s not just me
Mine are all zeros too, happened yesterday, but they came back
So hopfuly they will return today…
Yep had data yesterday but today all zeros. Fingers crossed they return
Hi – just an update to this – it looks like there was another, unrelated issue on the application host we use for our events data last night. It seems rather coincidental but that’s what they’re reporting.
That being the case it’s something that shouldn’t happen again any time soon although we’ll of course be keeping an eye on it!
I’m going to look into setting the stats generating process off manually, now – it’ll take a couple of hours to run so you might not see anything for a while.
Sorry for the inconvenience, and of course thanks a million times again for letting us know about the issue.
Doug.
@dougfolksy oh Doug, it’s happened again. A whole fat set of zeros !!
Suzzie
I have zeros too
I have zeros too! I like to think its a bug but it could be that no one is looking at my stuff!!
Back now, thank you @dougfolksy
Hello – sorry, I see it’s happened again!
I’ll launch the task manually for now but obviously have some more investigation to do.
Sorry I’ve not caught this until now.
Hello, I know you are on to this, but just to let you know Sunday morning is also showing big fat zeros. Suzzie
Good morning thank you Doug for trying to sort it out but at the moment I still have zeros looking more complicated than you first thought, my simple jobs often turn out that way.
Gill
Just out of interest, for anyone who was a fan of the Old stats graph, that’s working fine (I bookmarked the link to the old page, and it’s still there, behinfd the scenes - shh - don’t tell @Doug!)
https://folksy.com/stats
Hello – I imagine that there will be zeroes again tomorrow, sorry – I’ll set the task going manually when I get up and then get on with badgering our app hosts as to why the task isn’t running automatically on their service any more!
Hello @dougfolksy I am afraid to tell you…still zeros all the way this morning!?
Any update to report?
Many thanks Suzzie
I’ve had zero views for the past couple of days (including this morning) so far this month I’ve had half my photos missing on numerous occasions and other times when I can’t log in! Glad I’ve got the ‘other’ shop too!