Think this illustrates the reduction in views I am currently experiencing and note that that upturn at the end is no doubt caused by my current dominance of the search for stained glass / suncatchers and also fed up Folksy sellers current activities related to the new search.
For the record my shop was on holiday for a week in the same period last year too.
Fortunately Google Analytics does not suffer from Stuck Stats !
@ChrisStoneArtist absolutely, I think a lot of us are feeling the same way, I havn’t been doing as much on social media as I honestly can’t be bothered and think what’s the point. If I had elsewhere to direct my traffic at the moment I would be. I think 2 weeks without an incline even of when we can expect things to be working again is terribie. No progress update from the IT department, is anyone even doing anything because we don’t have a clue. I’ve got Whitby Goth next week but when I get back I’m going to start looking into making a website. I don’t know why it’s taking so long to put right but I get the feeling this was the idea from the start, leave it a couple of weeks to get the feedback from customers. Well without the sellers there won’t be any customers and if it was my company the sellers would be my priority. This should have been resolved as soon as they realised it didn’t work.
If they can’t resolve it themselves they should bring someone in who can, an outside IT company who can put it right. Out of curiosity I wonder how many of the shops that have been heavily featured in the search i.e. 5 out of 7 pages for rabbits have made more sales than they usually do.
All very disappointing from a sellers point of view. I am looking at the website route again as well Debby. That way in control of my own shop. ATM feel as if paying plus for nothing, 4 days off this weekend and only 1 day to sort before then. Not going to happen is it?
My Folksy searches show a lot more shop visits from Folksy than ever before which is obvious because there have been a few Folksy sellers checking the bears and rabbits. Also as I mentioned earlier half the time while i have been looking I am not signed in, this is not a true representation of searches so i hope this isn’t what Folksy are using to do their calculations, you can’t take the 2 weeks whilst sellers have been over active on the search trying to make sense of it all and using those figures as your result.
It’s now Wednesday and we have a 4 day bank holiday after tomorrow so i’m getting more frustrated with it as i will be very surprised if it’s sorted now before Easter. So we can all say goodbye to any sales whilst people might be sat at home browsing the site.
I will have a look at my Google analytics later, yours are very definately down Joy.
@Caroleecrafts no i don’t think it will, then we will be looking at almòst 3 weeks but in that time has anything changed ? Ok so the shop on holiday mode with all the rabbits has gone but apart from that I havn’t noticed anytning else and to be honest they should have left it in because it was replaced with more items from the main shop that is featured giving that shop 5 pages worth. How could that be dealt with so quickly yet the rest hasn’t changed, it doesn’t make sense other than it has been so they can collect their datal
I have just built a website using Wix. It was a (little) easier than I thought with mostly drag and drop functionality. At the moment it’s more of a portfolio based website with links to my online marketplaces. I’m only having a trickle of visitors at the moment, but I have experimented with pointing social media links to it instead of the marketplaces, which saw a spike in visits on those occasions.
I can’t afford the extra expense of adding ecommerce facilities to the site right now, but if I can build up traffic over the next few months it might be an option. I have had click throughs to market place sites but I can’t attribute any sales just yet. It’s difficult, as the website is effectively a barrier between the customer and my shops, but the dilemma is that I can’t justify the expense of enabling buy direct facilities from the site without more visitors. Chicken and egg!
I do get visits to my shops on both platforms from my own website and it is a handy way of pointing people to all my sites at once on my business card via my website QR code. I also use it as a blog and link to my travel blogs so it is handy
I’ve ummed and aahed about adding Ecommerce on it and so far have resisted but unless Folksy sort themselves out and smartish I will be moving there and off here. I have very low expectations of the current problems being sorted.
All smoke and no fire !
I note a recent FB promotion of theirs is so misleading 
“Yep, we’re still growing”.. for goodness sake they are only 2 years younger than Etsy and as far as i can see from the new sellers list they always fall off at the same rate as they are added on. The numbers never really go up and never seem to reach the quoted 4000. 3141 active at the moment.
and
“discovering something unique”.. A recent shop has 50 stock of a sweater. How unique is that !
We are not party to the actual sales made on here but I can often work out what you need to sell to get into the best sellers list… and remember this Includes postage so not just listing price (means sales to the USA gain a distinct advantage!!). Currenly £71 will get you onto the end of the Best Sellers list ..Not impressive is it !! ?
Yes i know what you mean Chris, to begin with i just want somewhere to show my products but without the shop direct feature, the same as you have done. Once I can see it is working and people perhaps start visiting it more than on here I will think about adding a shop button to it and possibly come off here. It will take a while to get going and to monitor it, I dont want to pay much out for a website if I am still on Folksy otherwise anything extra I do sell will just go to pay for it but now we have experienced these past two weeks my view on it all has changed significantly and I no longer want to rely solely on Folksy, there needs to be a back up for when something like this happens again.
Anyone who has a Square card reader also gets a website with full ecommerce functionality - and it’s FREE.
SumUp do the same.
I was told on Saturday that you can do the same with Sumup too.
Hi
I have just searched ‘pot luck’ got lots of different items including some disgusting wordings on cheap mass produced mugs!
Folksy.com get your act together, do our potential customers (when they do find us) really want to be looking at this sort of thing. No, they can go to E-sy and Eb-y for that.
Time you go back to your roots ‘Hand made British Craft’. Your bending the rules you set just to line your pockets.
This search issue should have been sorted out days ago!
What about us all putting our shops on holiday mode for Easter. At the end of day we will probably not sell anything anyway because the search button isn’t working as it should. Our regular customers will just come back after Easter thinking we are taking a long earnt rest.
That’s what I’ve done, put my shop on holiday mode and cancelled my Plus Account, when you cancel your Plus Account you are asked why you are cancelling, I told them I’ve done it because the Search function is not fit for purpose
Waiting for customer feedback…hmmm… As far as Folksy is concerned, WE are the customers, not buyers - we need (deserve) some updates on this situation. I think the silence is very unsettling, and adding fuel to the frustration flames. Maybe all sorts of brilliant improvements are happening in the background, but we just don’t know. I’d like to give Folksy the benefit of the doubt (they we great with the GPSR postage thing), although I do remember they also went quite silent for a while then which caused concern.
I think we could do with the courtesy of an update, especially given that we’re facing a 4 day weekend and have no idea if Folksy will be working on this during that time (I’m assuming not?).
And honestly, do they really need feedback from shoppers to realise that the new search isn’t working - it feels quite obvious to me! Or have they already realised it’s not working and they’re making lots of lovely improvements? 
I have no idea… 
Please give us an update Folksy so that we know we can all relax a bit!
Sadly I think it is now too late to roll back what they have done …
At this rate they will not have any sellers left apart form the scammers.
Unfortunately soon it will be too late in general.
Absolutely, they knew as soon às the first comments were made on this forum that it wasn’t working as it should. ‘‘The Waiting for feedback from buyers’’ is annoying and after 2 weeks I now think this could have been an excuse, something must have gone wrong and this is to buy more time whilst it’s being fixed.
Usually Folksy are very good at keeping us in the loop and coming to the forum to answer our questions and offer help which is one of the main reasons so many sellers stay on here. The lack of communication shows they do not have any answers or none that they want to share with us. We have had one update I believe over the past 2 weeks since everything was messed up. It’s not very professional to keep us second guessing, it’s just pushing sellers into looking at setting up elsewhere. We also don’t want a response that just tells us they are working on improvements for buyers. I still don’t believe this is how they wanted the search to behave, something just doesn’t add up with it.
Oddly the only F response was not in this specific Search thread but against a separate one.
Yes that’s true Joy, one in 2 weeks, something just doesn’t add up with it.
Perhaps there has been a bug and our details were all compromised, perhaps it has eaten all of our products which is why they don’t show up in a logical search for them and it also ate page 8 onwards of the search.
Maybe that’s why our sales are poor this month because it’s eating those as well… it actually sounds more believeable than “waiting a couple of weeks for feedback from buyers” don’t you think 
