Folksy Ltd

Getting rid of old name

(Kate Green) #1

Hi, I joined Folksy a year ago and set up shop but have only just got round to filling it. I have worked out how to change the name of my shop (from flyingflowerbyKate to Flourish & Fly) and my new name is now displayed with the banner of my shop. However I am still being called the old name (‘Hello flyingflowerbyKate’) at the very top of the page, I can’t see how to change this - will my customers see this?
K x

(Eileens Craft Studio) #2

I’m not sure but I’ve just clicked the link back to your shop and I see Flourish and Fly.

What you could do is send an email off to admin or do this

help please Sian@admin

(Christine Shephard) #3

Your user id (the name you first opened the account under) will not change unless you create a new account. You can change the shop name as often as you like but the account name (and your web url) won’t change.