Folksy Ltd

How does a customer leave feedback?

(Suzzie Godfrey) #1

How does a customer leave feedback after they have received their purchase?
Suzzie x

(Hobbitgirlie1880) #2

People can only leave feedback if they are a member of folksy.
If they aren’t registered then they can’t leave feedback.

In the menu if they are registered to folksy if you go to dashboard you will find a heading for feedback.press that and it will take you to the items needing feedback

Hope that helps

(Suzzie Godfrey) #3

Thank you Dawn, all sorted, my customer bought as a guest buyer,
Suzzie x

(Hobbitgirlie1880) #4

Glad you got it sorted suzzie
In all honesty I had to ask the same question when I had my.first guest buyer.