Indie retailers vs Amazon blog post

Shop Talk
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Hi everyone,

I read a blog post the other day that made me think of Folksy, so I thought I’d share it. My favourite author, Maggie Stiefvater (YA/children’s author) wrote about Amazon versus independent bookshops, and how indie bookshops can’t compete against the behemoth that is Amazon - but that they can offer so much more, because they’re run by actual humans: http://maggiestiefvater.com/indies-vs-amazon-maybe-its-time-for-a-new-game/

It made me think of Folksy as so many retailers can’t compete with Amazon’s grocery-shopping-gadget-shopping-literally-everything-tomorrow-shopping, not just bookshops. But Folksy, and shops on Folksy, have something that Amazon (and Etsy, arguably) doesn’t - lovely staff and crafters who really understand what their customers want.

It got me thinking about the value of platforms like Folksy, and how brilliant Folksy is to have.

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Thanks for the link, I shall have a read :slight_smile:

I agree, Folksy is an amazing place to have, it definitely has something special.

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I think it’s all in the customer service, I don’t mind paying more (ie not having a discount) if the people in the shop or on a website are knowledgeable and friendly - and Amazon is just a huge site of BUY THIS THING AND THIS THING AND YOU MIGHT LIKE THIS TOOOOO

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I’m on Amazon, sold quite a lot of stuff on there compared to here. Plus I buy a lot on amazon too.

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Are you on Amazon Handmade? I know people who have tried it but with mixed results.

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I’m on there, do quite well. And it’s free at the moment. At the end of the day, we want to sell our makes don’t we?

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On handmade and marketplace