Listed item with too many in the 'available' box

Shop Talk
1

Hi there,

I recently listed this item:

I somehow listed it as having five available but as I only have one, I adjusted the listing.

I then realised I’d been charged five listing fees :face_with_hand_over_mouth:

I’m guessing I need to just chalk this up to experience but if there’s a way I can get the bill adjusted for this mistake it would be great to know.

Thanks for reading,

Katrina :hugs:

2

Try emailing folksy admin, they’re usually really good about sorting things like this :slight_smile:

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3

Thank you @DandelionsGallery I will try :hugs:

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4

Hi! I don’t suppose anyone knows the email address to send to for admin lease?

I tried admin at folksy dot com but not sure if it’s correct?

Thanks :star_struck:

5

https://folksy.uservoice.com/clients/widgets/classic_widget?mode=support&locale=en&forum_id=117463&feedback_tab_name=Give%20feedback&support_tab_name=Contact%20Folksy%20Staff&contact_us=true&custom_template_id=5416&context=site2&embed_type=lightbox&magic_auth_enabled=true&contact_enabled=true&feedback_enabled=false&strings=e30%3D&default_mode=support&referrer=https%3A%2F%2Ffolksy.uservoice.com%2F

Looks nuts, but it will take you to the support page.

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6

Thank you @DeborahJonesJewellery :hugs:

I have just sent a message through the form so hopefully someone will be in touch soon. :smiley:

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7

support@folksy.com

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8

Thank you Kim! :hugs: :hugs:

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