No folksy sale email

Hello @folksycontent I bought an item from a fellow folksier earlier this morning and they haven’t received an email from folksy to say they have made a sale, I haven’t received an email to say I have bought something. We have both received the PayPal email and the item is no longer in stock Please help, Suzzie

I would email Suppport@folksy.com. You’ll get a kind of ‘we’ll get back to you when we can’ acknowledgement, but they will read it in the morning I’m sure.

Thank you Helen. Couldn’t remember who I had to @ !! Suzzie x

Happened on Friday morning too. Must have an intermittent problem.

This happened to me too - I only knew I’d had a sale from the paypal email.

Hi Suzzie could you please email me at support@folksy.co.uk and I’ll look into it for you

Same here this morning, I’ve sent a message to Folksy support.

Same happened to me at the weekend when i bought something but the email confirming my purchase did come through quite a few hours later