Payment problems

[BizzyLiz]

Hi, there is this thread, it may have some helpful info. Liz x

Possible reason for un-paid purchases

My aunt was trying to buy something from my store today and she had forgotten her Paypal password. In the process of retrieving her password it meant that she couldn’t pay for her purchase as there seemed to be no way to get back to her invoice and couldn’t find a way to pay again through Folksy. There was also no way for me to send her and invoice through Folksy to give her the option to pay via Paypal again. Could this be why we end up with so many customers failing to pay for goods? I wonde…