OK, I need some help with my Paypal Seller Preferences setting, with regards to Postage.
In the past, I always had that little box ticked - the one that says to ‘override transaction profile settings’ - so that postage costs on Folksy were picked up correctly. Yesterday, when I was in paypal checking something, I noticed that little box was not ticked, and yet all my postage costs had been coming through ok. So I wasn’t sure whether to tick it again or not. Anyway, I did tick it and saved it, and today a payment came through without the postage. So, does that mean that I should untick it again?
Can you guys please check your paypal settings and let me know whether your boxes are ticked or not?
I even phoned paypal to ask them what I should do…and they didn’t know!