Is there any way in Folksy of offering a free local ‘delivery in person’ of items ordered and paid for via Folksy. My products are low cost and postage can quite easily exceed the item price. My main product line at the moment is a range of boxes which can be sent via Large Letter post rather than as parcels but I would like to offer boxes too large to use letter post. Some years ago, I offered this via a website I set up in which items had a price with postage added but also a price for personal local delivery within my own postcode area. There were two payment buttons, one where postage was added and one where delivery was free but only within my postcode area. I promoted the service via the website and Facebook and did in fact get quite a few orders placed as people became aware of the service, which I happily delivered in person. I even extended it to a second postcode for the Christmas period. The website was quite clear that free orders were only for customers within the postcode area but, inevitably, some people tried to place orders for free local delivery but were outside the postcode area. I developed a system where an order could be placed, initially without payment being made. This enabled a check to be made that the address was OK and then a payment request was immediately sent to the customer.
Folksy provides pretty well all of the facilities I need without having a separate website so I have been trying to see if there was any way I could do this via Folksy. Any advice will be gratefully received.
I strongly caution you against doing ‘delivery in person’ unless the buyer pays you in cash at the time of delivery.
If you allow a buyer to pay online and then collect or receive their items in person, it leaves you wide open for the buyer to open an item not received dispute and you will lose, because the only way to win such a dispute is with a tracked delivery confirmation showing the order was delivered to their address.
Agree and if they check their house insurance…I assume they have informed their insurers that they run a business, work from home ( ?) they will probably find tthat even if they can get away with working from home that that excludes ‘business’ visits to the address. I know mine does… and we had to change insurers in the first place as our Lloyds bank insurance had a hissy fit when we said I worked from home and immediately cancelled our insurance and we had to find someone who used a diffferent set of brokers. Some years ago now but i doubt they are any more flexible now.
As to the actual question. I am 100% certain as to whether Folksy will allow for this… that the answer is NO. 
Tempting though it is to offer free local delivery, I would worry about the pitfalls. I have had a local friend order from me before on Folksy and in that case I have hand delivered and refunded the postage. I’m not sure I would do it for persons unknown. I’m not sure how you could provide proof of delivery and you could end up being scammed.
I would echo the insurance pitfalls if customers collect from you. Unless you are insured for customers to visit your home, then I would caution against it. Insurance is tricky… my home insurer allows me to make my art from home (and you must tell them), but won’t insure my stock and materials, so I have to insure that separately. I am not covered for punters coming to the house. That tends to put the premiums up. Similarly, if you are delivering in your car, your car insurance will need to cover you for business use.
I have found the best way of finding and serving local customers is to book a pitch at local markets. It’s good fun, sometimes quite lucrative and it’s been better than social media for building followers and custom.
Good advice, Chris.
Many thanks for the responses everyone. I guess I’d better come up with something less liable to cause me even more problems. I have tried local markets but I never actually sold enough to cover the price of the stall and insurance. I volunteer for the National Trust on Saturdays which is when most markets here operate so that’s out anyway. Still, having given up on my previous foray into Folksy because of the cost of postage, I have vowed that I am not giving up this time and am exploring every way I can think of to overcome the postage problem. Thanks again. Much appreciated.