Has anyone else had a problem with payments not going through?
I have taken four orders in the last three days, payment went through ok for the first, the second thought she’d paid and after an email from me continued to pay, the third changed her mind before paying and the fourth has just emailed to confirm her address and had no idea her payment hadn’t gone through.
This is quite frustrating, and if I hadn’t been informed of the sale before payment was made, and contacted the buyers myself, I would have lost two genuine sales (and possibly two return customers) in as many days.
No idea what the problem is, but I’m sure many buyers would be frustrated and not come back to Folksy. Thank god I knew of the sales, or these poor buyers would have been left wondering where their items were, thinking they had made payment.
So, the question is - is it just happening to me, or has anyone else had a similar issue?