Royal Mail Click and Drop/ Collect charge

I notice that from today RM have started charging 30p to collect. (I somehow missed hearing about this)
Can anyone who has Click and Drop integrated with their Folksy shop tell me if this is the case for them too? Wondering if maybe it’s different if they consider one a business, I never got around to doing the integrating thing.

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I don’t have a collection charge. My C&D account is not integrated with Folksy, but it is integrated with ecommerce sites I own.

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Thanks, hopefully it’s the same with Folksy and Etsy.

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Just logged in to my click & drop account , I don’t have it integrated with Folksy or my website, this is whats on my Royal Mail Click & Drop account


Which I don’t think is much, considering when businesses (as when I had my picture framing shop) had to pay a lot more and there was a minimum amount of items (1000’s per annum) before you could apply to have a collection

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My C&D is integrated with Folksy. All the options say 0.00 collection charge. Worth integrating if you can anyway as it saves retyping addresses and introducing the possibility of getting something wrong.

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Thanks, looks like it’s worth integrating now.

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Thank you for this Deborah, I am going to pop over to check now! :slight_smile:

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My integrated click and drop is showing £0 collection like Helen’s :slightly_smiling_face:

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Maybe collection won’t be free for long. :face_with_diagonal_mouth:

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I think this could be because sellers on ‘The Bay’ even if they were businesses ,getting charged for collections when they used the Click & Drop through their OBA (Online Business Account) were getting 30 plus items picked by their postman, I’ve seen photos when sellers have talked about it on social media).
Looks like Royal Mail could be charging if you send out 10+ items a week, but still free if less than 10

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Mmm, I’m sure you’re right. They did charge for it when they first launched it, so it was always only a matter of time before they did it again :neutral_face:

If you look at the column for single items, that has 30p charge too.

I just did a test on Send Mail, for a single parcel.

I must be getting old.
All this technical talk is going right over my head.
What does it mean to integrate my shop?..how do I do that and is it really worth it for the few small parcels that I send?..should I just grit my teeth and pay the30p?
The way things are going I will have to give up my lovely shop before too long.
Everything is becoming far too technical and complicated.
I just want to paint and sell my art but life makes it sooooo difficult.
I suppose I could paper the walls with my work…

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You don’t need to do anything Brenda, I hadn’t bothered linking my Folksy shop to click and drop for the few sales I make.
All it does is transfer the address details over for you, saving time.
However 30p per item will mount up, so if there is a saving to be made I will try it.
It was a bit of a faff to set up, and I won’t know if I have succeeded until I get another sale. I shan’t hold my breath.

Edit Just got a sale through, and set up has worked, but completing the order seemed more complicated, and It hasn’t printed my label, :face_with_spiral_eyes: but did save me 30p.!

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Hopefully, this thread should help you Brenda @teabreaks :slightly_smiling_face:

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Ha ha Debbie… @thecrimsonrabbit I don’t even understand what it means by integrations…lol…
I wouldn’t do click and drop anyway, as I don’t have a car so I can’t even get to the post office and I don’t do APPS…or online banking…or really know how to use my smart phone. Even if people phone me, I manage to cut them off.lol.

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Integrations just means that you set up your click and drop account to talk to your Folksy account and when you make a sale, Folksy tells it to create a postage order for the sale that you can really easily then purchase, print and get postie to collect it from you.

Hope you have someone who can help you set it up - it’d make life so easy for you :slightly_smiling_face:

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‘Integrate’ just means ‘to link’ your Folksy account to RM click & drop, so you don’t have to copy and paste buyers addresses etc.

Once you’ve linked your Folksy account to RM click & drop, you log in to click & drop and your folksy orders will appear. You just click on the order, select the service and print the postage label. It’s a time saver

that is still too complicated for me ladies, but thanks anyway.
I have a nervous breakdown just going online to try to arrange a collection and last time, I did it wrong and put that it was a letter when it was a large letter and so I had paid the wrong postage…aaargh…the only thing I could think to do was to do it again and pay again…that then meant that the postie was bringing two address labels and only one parcel…so in the end, I sent the customer a free card to use up the cheaper postage label…sigh…
Things are getting too complicated for me. I am intelligent but hate IT…in the 1% club tv programme last night I got down to the 10% question…so i know my brain still works well…but online and IT stuff changes before I can learn the latest thing.