Sale but no payment - continued

Hello @sandranesbitt,

Please don’t be alarmed. There’s a previous thread on this issue here:

However, in a nutshell some people decide not to buy an item after they have ordered it (but before they pay for it) and this is very common across a great many retail sites. We make the mistake of telling you someone has bought your work before they pay, something we’ll be rectifying soon.

Best,

James.