with the increase in scam shops would be good to have a ‘report seller’ or ‘report shop’ button in addition to the current ‘report item’ button so we can more quickly highlight where a whole shop is bogus.
Ok so this one is a bit more of an indirect help for sellers but as the number of rogue shops appearing may increase even more in the run up to Christmas it would help us keep on top of reporting them. This would help stop them from detracting from what we’re all trying to do.
Integration with Royal Mail Click and Drop. My orders through Etsy and my own website feed directly through to my click and drop account so it makes printing postage really quick. I have to add Folksy orders manually.
I agree with others that the ability to ‘hide’ or remove from sale from the main item would be useful - when I sell something at a fair I like to update the shop ASAP but it can be quite longwinded. I know the App has this feature.
Again, something mentioned earlier, integration with Royal Mail Click & Drop
I’d also love to have the ability to download a csv file with all my items in. It would require most of the item details that are visible to the outside world (I’m not interested in system keys etc)
My number one request would be integration with mail services, particularly Royal Mail. I’m sure Royal Mail are ace in providing help setting this up so maybe not too difficult do.
A search function within shops, both for buyers and shop owners.
For those asking for Royal Mail integration, it’s also been suggested on their own site, so it may help to add your votes there too: Add intergration for Folksy – Customer Feedback for Click and Drop
Quantities on variations would be lovely as I sometimes get in a bit of a pickle.
And using the Royal Mail APIs to integrate in the way that the other side did initially (auto-import into Click & Drop, label purchase from there) would be lovely - I don’t find that their move to a fuller integration has been that much better than the simple ‘import new orders’ integration as a user and I imagine it is infinitely less of an issue as a developer. Post Covid a simple error free integration which allows us to drop in a post box, PO or Delivery Office would be a huge time saver and great for customer service, and would also keep you on a level footing. I’d be happy to chat about it any time (you know I love a chance to feed into your backlog).
Yes to quantities on variations, please! Just cameo here to see if was missing something when setting them up but apparently it’s not an option.
Added my comment but seeing Royal Mails response I’m not very hopeful.
Thanks @konyskiw 
I have voted and commented there 
A facility to add a short video.
I really want this feature too 
A few suggestions, in no particular order:
A messaging system within Folksy.com for Sellers and Buyers to communicate directly with each other
Quantities for product variations
Print the Order # on the customer receipt
A ‘Cancel Order’ button on the Seller’s dashboard so that Seller’s have the ability to cancel orders if necessary
A ‘Shipping Upgrade’ option in the delivery settings
Exclude weekends from the Posting Time calculation
Ability for international buyers to view prices in their own currency
Your numbers 4 and 6 chime with me. Living in a rural area I have to drive to a post office, and this adds to time and cost. I tend to use the Collection service from Royal Mail to avoid driving just for one parcel, and absorb the extra cost myself. I’m not exactly sure about Number 1 - I usually use the seller’s email address to communicate directly with them, and they contact me that way too if need be. Are you talking about something different? @AaronJosephWorkshop
Sending messages from a private email address isn’t always effective as spam filters could automatically send messages from unfamiliar email addresses to the Junk folder where they can be missed by either the Buyer or the Seller. And in some cases, the email address that’s provided belongs to the Paypal account holder who isn’t always the same as the person that is placing the order (I’ve had customers use their spouses Paypal account).
It just helps to avoid potential issues and makes communication a bit more certain.
Thanks @AaronJosephWorkshop I see what you mean.
@AaronJosephWorkshop If they’re a registered Folksy member then their email address will be the one they signed up with, rather than the PayPal address they paid with. If they were buying as a guest, even if there was an on Folksy messaging system, you wouldn’t be able to send a message to a guest buyer through it because they need an account to receive the message on, so unfortunately I don’t think that would solve the problem of spouse’s email addresses.
The buyer/seller messaging systems used by Amazon, Etsy, and eBay work well for both registered users and guest accounts. Perhaps a similar version could be implemented?
Things that makes the buying and selling process more seamless and simplified usually encourage sales.
This is just a suggestion.
At least on Etsy, messages to guest buyers are forwarded to the email address they bought with, so I would expect it has the same problems as emailing them directly with some ending up in spam and getting missed, and that the emails would go to whatever address they put in when buying, so if they used someone else’s address (or had a typo in their email) it still might not get to them.
I know it’s a pain when emails don’t get through, but unfortunately I see the same problems with messages which are sent directly from Folksy, so I’m just not sure if it would fix that issue.
Folksy did actually used to have on site messaging, but due to seller feedback got rid of it!
I’m not sure what it was like though because it’s long before I joined the site.