Hi Valerie, don’t know if my problem is connected to yours?? See below:
I have just discovered a Stripe problem. I think.
About 6 months ago I opened a Tictail shop to sell some stuff for charity. They offered Paypal and Stripe. I hadn’t heard of Stripe, so I opted for just Paypal, initially.
After doing loads of research into Stripe, I discovered that in fact it was widely considered better than Paypal. The only reason I didn’t sign up was time constraints and I kept forgetting.
Anyway, when Folksy announced ‘Stripe’, I knew I would sign up when I got around to it. My only concern was filling in the forms incorrectly, especially after watching the introductory video, which seemed so complicated.
About 2 weeks ago I opened a Stripe account. It was easy, even for me. It is now connected to my Tictail shop.
Today I tried to connect it to my Folksy shop and discovered that you can’t use the same Stripe account for two shops. Stripe Support suggests you open another Stripe account. You can use the same bank account for two Stripe accounts, which is great, but the two shops must be for different businesses. My Tictail shop and my Folksy shop both have the same name and the same email address, So, unless there is a way around this (I can’t find one), I’m stuck.
Also, I may have picked up the wrong end of the stick here, but reading through this thread it seems that Stripe is compulsory on Etsy?? I don’t have an Etsy shop, but I have discovered recently that loads of Folksy sellers also have a shop on the dark side. Since Etsy got to Stripe first, it would seem this is going to cause problems, unless the shops are for different businesses with different names. Like I said, though, I could easily have the wrong end of the stick here. I’m not very good with this technical stuff, it scares me.