Hi all I have had my first order placed but the customer has said It keeps connecting to PayPal and then saying unavailable does anyone have any ideas?
Thanks in advance 
Suggest trying on another device. Maybe they need to clear the cache?
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Hi I will send them an email 
just panicked with it being the first sale, I will let you know how it goes
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Great. I’m sure it’s going to be fine. And well done!
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Thank you I am so pleased just hope it all goes ok with paypal
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If they continue to have the problem you might find it easier to send them a direct Paypal invoice. You can then easily get the order marked as paid manually.
Also do check that you have your correct Paypal email address set up against your Folksy account. As it is your first order you might not have.
Joy xx
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Thank you I’ll double check x
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Hi there, update I made the sale, I done as @JOYSofGLASS mentioned after another attempt was made and sent an invoice. The payment is on hold until I provide tracking info and the customer receives the item but I think this is because it is my first payment in my paypal business account. So yay I am so chuffed… again thank you all for your help x
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Well done @GrannyDazzleCrochet on the sale and getting it sorted. You really don’t need a panic on your first sale do you, but hopefully it will get easier now. Onwards and upwards! xxx
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Thank you @plumporridge popped the blanket in the post this morning. Just settling down to make a few more now x