I tried to leave a review for two items that I’d purchased from @XStitcherJoss this morning but kept getting a message saying the item could not be found.
possibly as they haven’t been dispatched yet, you have to wait for the automated email from Folksy I think?
I received the email this morning which prompted me to do it.
I have wondered if there is a problem with reviews. I normally find I get reviews for about half my sales, but haven’t recieved any recently. I know there was a problem once before.
Hopefully Folksy can check this out, although probably won’t be until Monday… @folksycontent
Thank you for this Kim I hope they can do something about this.
Some sellers, inexplicably really, delete listings once they have sold… Is what you bought showing in their sold items ?
The listings are in the sold items
One of my costumers has contacted me to say that he keeps receiving an error when he tries to submit the review.
Is everyone else still having problems too?
Thanks
I managed to leave my reviews on the last items I bought
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I have had a problem trying to leave reviews from my Android phone. I have to use my laptop now so don’t know if that might be the issue?
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Yeah maybe it’s an issue with Android then.
My first customer tried to leave a review last month and had a lot of trouble, eventually having to set a new password. She contacted Folksy support, and they offered some help. I have had private emails from further customers saying how pleased they are, but no reviews, so I wonder if there is an ongoing problem - error messages told my customer that she had not made a purchase. However I left a review this morning for a purchase, and checked to see if it had appeared and it was OK.