I have twice posted a box on Folksy facebook page but it disappears immediately, how does one get a post on there or is it a case of being well in with Folksy.
Paul
Hi Paul your posts are still there on Folksyâs page as this photo shows. When you post on someone elseâs page FB immediately moves and puts them under the heading visitor posts only Folksyâs own posts stay on the timeline. Folksy donât delete them they will look and share what catches their eye. Hope this info helps
Gill
1 Like
All posts to Folksyâs FB page go under âVisitor Postsâ which is located right hand side at the bottom when I view the page on my laptop. For Folksy to then share it (or be shared by them across any social media or make it to âFeatured Makerâ) you can read this link which sets out what they are looking for:
https://folksy.uservoice.com/knowledgebase/articles/57283-how-can-i-be-featured-on-folksy
1 Like
Thanks Gill and Liz, I have just read the"How can I be featured" link, I have had a shop on here for 5 years and never been featured,it says donât contact support and ask why one hasnât been featured, well surely thats the only way I can find out why I donât appeal to them. My stuff is mostly different to others so I donât really understand it.
Paul
You could always ask for feedback from other sellers here, i.e. what could help.
I would look at your branding, i.e. logo and styling of products. Think about a style that would resonate with your customers. Your boxes are beautiful works of art, but could you style a photo to show a potential customer how it would look on a dressing table, with a few choice pieces of jewellery and say maybe a bottle of classic perfume to show scale? Or a small vase with a flower or two in it which could inject a bright colour to balance out the image? Or even a bone china teacup and saucer?
Your social media needs some injection of you as a craftsperson. What makes you tick? Provenance is what sets us handmade people apart from the mass production out there. Youâve put a part of yourself into those beautiful boxes, so tell your audience via social media who you are. People like to see that. (And this is something Iâve recently learnt myself!).
Also, need to point out a technicality - that in your meet the maker bit you have about a 7-day refund window, when itâs actually a 14-day one under Folksy T&Cs. https://folksy.uservoice.com/knowledgebase/articles/67344-how-do-i-cancel-my-order-return-an-item-or-ask-fo
Hope that helps Paul.
3 Likes
Hi Liz,
Thankyou very much for your valuable information, I will try and get some photoâs done a bit more professionally as you suggest, I got the impression from Folksy blogs and tips when I first came on here that white background is best but I see your point and will try your way. I actually canât find âmeet the makerâ in my shop although I remember it being there at some point . I clicked on individual boxes and saw that the 14 days return policy was in place though. i will study all this in depth and see if I can improve it. Thanks once again for your time in assessing my shop and feel free at any time to put me right where you think it needs it, I am very grateful.
Paul
âMeet The Makerâ info is hidden away rather ⌠in your shop dashboad, click Profile Settings under Your Profile in the list down the left hand side. Itâ's the information in âYour Biographyâ that shows in Meet the Maker.
Youâre welcome Paul. Iâm still learning all the time myself, in fact Iâve just redone my website because I wasnât happy with it!
Just to say, white backgrounds are good - magazines/press love them. But lifestyle shots show your product to your potential customers and as they say, a picture paints a thousand words! A mixture of both is good.
1 Like
Thanks Helen, have found it and amended, I am not sure though how a customer will find it if I canât.
Paul
Do you find that your website helps sales a lot Liz?
Paul
No not really. I used to do graphic design years ago so I wanted a site as web presence (to seem more business like too!) and for the email address, so bought the domain and went from there.
What I fail to do is promote my items effectively and fail in my PR. But as I said, itâs a learning curve and Iâm still learning, so theyâll be my next projects to focus on. Itâs hard work running your own business because you have to do everything, from concept design, creating/making, marketing and PR yourself. I need to be more organised really! 
Customers only have to find where itâs displayed (by clicking on your name) - they donât need to find out where you enter/edit the information - so thatâs OK!
Yes thanks ,I have just tested it, I really ought to have found this out before now.
I would like a website but I am not very techy and canât take the initial step to get one up and running.
Paul