Folksy Ltd

GoCardless/ Folksy plus query 😃


(Karen Ellam) #1

Hello.

I know its late and I should be in the land of nod by now, but its really warm and I’m struggling to sleep.
I’m almost ready to take the leap into the Folksy Plus club.
I’ve been thinking about it for ages now, and I feel its time to test the water after almost a year since my little shop here opened its doors.
I was hoping someone could help me regarding how the payment works. I’ve noticed GoCardless as the method of payment, and I’m totally unfamiliar with it. Why not PayPal???
Anywooo this GoCardless thing worries me. I want to try the plus account for a year to see how it goes. I don’t want to have a direct debit taking the money out every year. I want to be in control.
I wanted to pay with my credit card? Is that not possible?
Sorry for all the questions. I just want to be clear what will happen. :blush:

Right I’m going to try to get some sleep. It will be light again in 2.5 hours or so… :confused:

Karen :first_quarter_moon_with_face:


(Sara Leigh Thornton) #2

When your Plus account runs out you get a reminder, and the only way they will take your payment is if you go through the process of signing up for it again :smile:

I’m just getting the money together for the 3rd year of my Plus account - each time I have had a few weeks break in between so that I can get enough money in my bank account, and there’s been absolutely no problem with the money being taken without permission :smile:

Although I have to admit I would much prefer if we could pay by Paypal.


(Karen Ellam) #3

Thanks Sara

Your reply puts my mind at ease. Its good that its not an automatic direct debit every year.
Does it give the option of a credit card payment?
If so I’m tempted to go for it today. I’m really excited about it. If not then I will have to wait for pay day lol :speak_no_evil:

Karen :strawberry:


(Sara Leigh Thornton) #4

I think I paid by debit card, so not sure if you can use a credit card or not. Hopefully you can :slight_smile:


(Christine Shephard) #5

I think it’s a direct charge to your bank account, as far as I can recall there’s no credit card option. I imagine it’s cheaper for Folksy this way - paypal fees would be quite high for them. I’ve not had any problems with them taking payments either, it’s a one-off charge each time and no automatic renewal.


(Karen Ellam) #6

Thanks Christine.

I never thought but I suppose the clue was in the title “GoCardless”. No surprise that its direct debit and not credit card lol.
I hadn’t long woken up that’s my excuse :speak_no_evil::blush:

Karen :strawberry:


(Roz) #7

Think its taken directly from our bank account. Its an alternative to having to set up a direct debit for one off payments. They can’t take more payments without your authorisation.


(Liz Dyson) #8

I, too would prefer to pay through PayPal and indeed, the first year Folksy introduced the Plus account (for only £30) that’s how I paid it. It’s a pain in the bum having the money taken out of my bank account as all my business money is in PP.
Never mind - can’t win them all.

Liz
x


(Sara Leigh Thornton) #9

I’m a bit annoyed with myself - I had saved enough in my PP account to pay for the Plus account when I was ready…and forgot that was what I was saving it for and transferred it to my bank account - d’oh!


(Christine Shephard) #10

It was never an option to pay by Paypal, even in the first year. I remember there was quite a discussion about it on the forum when it was introduced, as no-one had ever heard of Go Cardless! You could always transfer the funds from paypal to your bank account first I suppose.(Sara - you already did that!)


(Sara Leigh Thornton) #11

Yeah, I just realised that LOL! What a plonker :stuck_out_tongue:

Am so used to saving money in PP for things like this, that I forgot I needed it in the bank anyway LOL


(Melsey) #12

Yes please make it paypal, I’m not going to sign up if its through this Gocardless scheme. Wonder how many others have changed their mind because of it.


(Jean Tyler) #13

Like other folk my money from sales on Folksy is in PayPal and has to be transferred to pay via GoCardless. Suspect it does help Folksy to keep costs down.