Help! I can't seem to post linked images

Hi, can someone explain this to me is very simple terms please?

I have tried following the Post ‘Posting Images that link to an item page’ but all I get is the photo.

Other peoples’ posts have the description and photo, what am I doing wrongly?

open up your shop in another browser window and go to one of your listing in your shop. Now copy and paste the URL for that listing into the forum post. the image and link to the item shoud come up on the post.

I think that post is old advice, it’s much easier now? All you need to do is post the URL (from the address bar on your browser) of the item page and it should do the rest automatically. Of course there are times when it doesn’t work for no apparent reason but mostly it does.

Make sure when you paste the URL that you paste it on a new line with no leading spaces otherwise the preview won’t show.