I had an order for several items, and with the combined postage rates it looked rather high. I quickly scanned the first part of the address, and it was Salisbury, so I refunded £3 as a postage overpayment. Then I went to pack the order and realised it was Salisbury in America, so the postage would have been about right - what a plonker
Will be reading addresses fully before sending postage overpayment refunds in future LOL.
Anyone else made daft mistakes like that?