A Folksy email has just arrived confirming an order - and this is showing on my dashboard HOWEVER there’s no sign of payment. I’ve not received anything from PayPal and my PP account shows no sign either - not even of a pending payment.
The customer did say she needed delivery by Friday and asked if this was OK, so it is possible she’s holding payment until I get back to her, BUT I am concerned she’s not clicked the confirm and pay button to complete her order and thinks because she’s gone through PayPal all is done. I have emailed her to say I’ve not been paid - if she’s not clicked the confirm button, is there a way I can take her back through the process or is it easier to just send a PayPal invoice ???