I’m trying to return something bought from ebay - it’s a hefty m/bike stand bought for my o/h so far too heavy for the post office.
I bought shipping online and paid the extra to have it collected. The courier has obviously been going to the wrong address to collect as there’s been no sign of him. I’ve tried emailing and talking to the live chat- all they will say is that it’s being investigated -grrhh- I don’t want them to investigate I want them to collect it!
I know we’re out of the way and hard to find but as I’ve had deliveries from them I didn’t think there’d be a problem.
Does anyone know how to get sense out of them please?