HI everyone
When listing items I have just been ignoring the “additional items” postage section.
Does this mean the extra cost for postage if someone bought two (or more) of the same item, or ANY of your items.
For example if I am listing a card I’d charge say £1 postage and then an additional 20p for each card…but I wouldnt intend to only charge an additional 20p if someone bought a frame as well as a card…
Hope this makes sense.
As my items are all different sizes etc should I just stick to charging a “per item” postage regardless of how many items are bought?
The ‘additional items’ postage column is how much extra postage gets charged if the person buys multiple items from your shop. The folksy system automatically charges the highest rate of postage for the items they have chosen eg if they have selected a framed picture (postage £3) and a card (postage £1) it will charge them the £3. What you have put in the additional items column affects what happens next, if you have left it blank they will also be charged the £1 postage for the card (total postage charged £4), if you have entered £0 they will not be charged any extra (total postage charged £3), if you had put eg 20p then they would be charged a total of £3.20. Your additional postage costs don’t have to be the same across all listings so you could eg have an additional item postage cost of £2 against the frames and 20p for the cards and then if they order 2 frames and a card they will get charged the highest base rate of £3 + the additional frame postage of £2 + the card additional postage of 20p for a total of £5.20. (I’m hoping you are following my worked examples)
If you stick with a per item postage it gets expensive for the customer if they are buying eg multiple cards (buying 5 cards would incur 5 x £1 charge unless you put something in the additional items column) which I suspect would put people off. Some people put a note in their buying from me or shop announcement that they will refund any excess postage that gets charged over what it actually costs (partial refunds are easily done through paypal) this gives them the leeway to have a high additional postage charge without running the risk of putting people off buying multiple items.
PIP boxes might prove useful as these would allow you to arrange items in a single layer to keep them within large letter dimensions rather than running the risk of having them bunch up and need to go as a small parcel.
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If I’m selling jewellery that goes in a large letter, I usually put the extra item as free (in the UK). Even though I may end up paying for a small parcel, I’d rather take the risk and absorb the extra postage than put people off a multiple purchase!..
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@SashaGarrett
So, if for example I have listed:
a frame with postage of £4 and £2 extra
a card with postage of £1 and 20p extra
Then if someone buys a frame and a card, their postage will be £4.20 ?
Have I understood this properly? They would use the biggest postage as the “main” postage then the extra postage for the other item/s
Yes, I believe that to be correct.
Great, thanks I understand it all now. Thanks so much for your help x
