I have an item that has been bought but not paid for yet…states ‘awaiting payment’. I have sent the buyer an email asking if there is a problem etc.
Having never made a purchase from Folksy before I decided it was time I did, so at least I know the process that buyers have to go through, and how easy it is to think you have paid when you haven’t! Everything seemed pretty straight forward…until I logged in to Paypal and it asked me if I want to examine the goods before paying. Payment would be taken 14 days later! To say yes to this was a big orange button, to say No was a smaller grey button…easy to hit the yes button if you are not reading it properly, thinking you are saying yes to payment. Obviously I hit the no button. I pay online via Paypal quite a lot and have never been asked this before…is it something Folksy has put on there?..if so, am I obliged to send the goods out when they have selected to ‘examine goods before payment’?..yet my receipt from Folksy for my purchase clearly states my goods will be despatched 3 days AFTER PAYMENT and that if I hadn’t paid to go back in to the sale to pay.Maybe @sianfolksy could clarify?