I had an order for two items, yesterday lunchtime. The status on my dashboard says awaiting payment. I have emailed the customer asking her to check at her end if the payment has gone through. She has emailed me back saying she “will leave feedback on receiving the items”. I have emailed her again stating that my account still is showing payment not received and nothing from her in my paypal.
I am so tempted to send them as I am going away to Wales for the weekend and the items need to go within the three day timeslot.
Would you send the items, and chase payment after? or would you wait until payment comes through please?
Thank you Rachel