I was looking at someone’s shop I follow and there’s a message ‘This shop is taking a break. Please check back soon to order any items’. I can check the items in the shop and they all show under a search. There’s also the facility to email the designer.
However, if I put my shop in holiday mode (by checking the holiday mode box) I get the message ‘This shop is taking a break and won’t be able to process orders’ and neither my shop nor any items show up in a search.
Can someone please tell me what I’m doing wrong? Thank you!