Cool…I have sent you the info. See what magic you can do
Hi Camilla @folksycontent
After having email ping pong with support, all looks good. FB business dashboard looking OK, and I have the shop option in IG - so will give it a go! I can tag products ok in the squares…so, looks all good!
Thanks for your help - great support!
Hi Sarah. We’re still trying to work out a fix for this so I’ve just spoken to our developer Doug and he’s asked if you could you try verifying it again but this time using your shop URL -ie http://folksy.com/shops/SarahDesignsUK - and then send the Meta Tag that Facebook gives you to our Support team at firstname.lastname@example.org?
We’ll see if we can add it to your shop header for you.
Hi there Camilla,
I don’t think you can verify anything with slashes in, I can try and verify sarahdesignsuk.folksy.com but that won’t match my RSS feed.
Ah ok. Doug’s explained that the domain I thought might work sarahdesignsuk.folksy.com won’t because it’s a redirect. I’ll let him know it won’t allow slashes and see what he can come up with.