Photos not loading properly

You need to load the photo separately when you tweet. The Twitter link no longer works now the photos are .avif. I can’t tell you how many tweets I have done and had to delete since the change came in as I have a 100% chance of forgetting to upload the photo.

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@JOYSofGLASS Hi, did this change this year as I had no problem at all with sharing to Twitter links from shop right up to Christmas. Such a messy way of Tweeting if you have to find the image on your phone and then link to your shop. It would be nice if the Folksy site still had the links button’s to post to social media sites like they used to have.

Yes indeed … see Issues with loading photo's

I have mentioned to Folksy that it has ‘killed’ all my old, pre-change tweets as all photos including the old ones have been converted from .jpg to .avif so mine and everyone’s old tweets are now photoless… if they are not fixed soon then I will have to go through all my many many old tweets and delete them as it looks so unprofessional to have them like that and I only use Twitter for my business.

If you scroll down your Twitter feed you will find you have some old tweets which are now sans photo just like mine :

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@JOYSofGLASS Yes your right all my older Tweets direct from Folksy site are now with no images. So annoying and it looks awful on my feed. I get most of my views through Twitter. Instagram and Facebook are awful now. I’ve been trying so hard to promote and getting very little traffic. Never has it been this difficult. Just read the the Google links with Folksy site issues post and there have been quite a few issues that need fixing. Hopefully now Folksy know what links need fixing with Google etc… things may pick up.

I doubt any actions re Google can be very quickly effective. It takes time to build up indexing …

@JOYSofGLASS Well little steps is something, even if it takes some time to fix all the links. :slight_smile:

:frowning: oing the question mark instead of photo’s again for me today? :frowning:

I have a small crumb of comfort about the avif format of photo.

Last night I wanted to download a photo from my shop and only had my android phone handy so I used that… and guess what … it downloaded as a .jpg… which was very handy as it saved all sorts of fiddling about trying to persuade any of my other apps to read the .avif they don’t recognize.
So if I want a photo from it now I can download to my phone and message it across to my laptop… fiddly but 100% less fiddly than trying to convert an .avif to .jpg.

??? if it can download to my phone as .jpg why can’t it do the same to my laptop ??? @dougfolksy ?

Hey @JOYSofGLASS I can take this one.

The new image services serves the most modern image format that’s supported by your browser. Since your desktop browser can support .avif that image format is served, thereby making it as quick to load the site as possible.

Your android phone doesn’t seem to support .webp or .avif so it falls back to .jpg, which while more recognisable by other apps makes the website take 2-3x longer to load on average.

I understand how frustrating it is for your workflow to be so interrupted. We’re trying to find the best way to make sharing your item images as convenient as it was before whilst making sure the website loads as fast as buyers expect it to.

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Thanks Aaron. I absolutely 100% understand the need to use .Avif and that was not meant as any sort of criticism just wondered if there was a way to save via my laptop as .jpg but as you say that is far more modern tech than my phone… but at least I can now do it on my phone which makes that easier. xx

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