I’m having a nightmare order.
Phoned order - for a Sweet pea. Yes I make one, yes I’ll make one and send it you, pay when you get it. Friendly phone call, what a nice customer if a bit flustered.
Made and posted - at same time as 2 other Folksy orders - on a Monday.
Phone call from customer on Thursday - ‘where is it - it hasn’t arrived’. 'I do keep having problems with post going missing !'
Chased other 2 orders - arrived next day.
Left it a week but made another just in case.
Customer phoned. I said I have made another and would send it, Tracker, which she will pay for.
Checked Tracker - doesn’t tell me she has received it so yet another phone call to check - yes she has, cheque is in post.
Cheque just arrived - made out to wrong name - though the paperwork I sent clearly states who to make it out to and that’s why I ask for cheques to be sent after they have received it especially with phone orders to avoid spoken spelling mistakes.
:I will now send the cheque back, enclosing a stamped addressed envelope for its return with the correct addressee.
PS: No idea if customer likes the beautiful flower I sent (twice) as she hasn’t bothered to say but no problem, I suspect I won’t be accepting another order from this customer
PS: This is the first time I have Ever sent any glass which has not arrived
I bet you’ve all had worst nightmare orders ??