RATS… That’s me done for then. I have no problem with .Webp but ‘display.avif’ !!! None of my laptop programs will open / convert that and I really will not be going onto the web to do it so that’s my Folksy photo download snookered !
Update. I just downloaded Filestar from here:|
(having first Googled to make sure it was safe of course).
It will convert .avif to .jpg ok. I need to be able to do this Not on the internet because sometimes I am away in my motorhome and have no internet to use !
If you are running OS 16 photos can accept avif images and convert automatically to jpg
How are you getting the thumbnail to show, please? I can’t get the thumbnail image to post no matter whether I use the long or the short version of the link to a listing - I always need to copy/paste the image link separately. Am I (still) doing something wrong?
Ah, bother, I must just have been lucky with one I did last evening … sorry…
@aaronfolksy
I’ve been trying to make a quick Canva board with images downloaded from the website. Canva won’t accept .avif images, so it wasn’t quick as I had to convert each image to an acceptable format. Could the images be changed to a format that Canva can recognise please.
I struggled with this too until some helpful soul pointed out that you can right-click, ‘copy image’ and just paste straight into Canva - saves faffing around with formats. I tried this last week and it worked, hopefully it’ll work for you too!
Thanks Lynn. It works x
Oh joy, busy sorting shop keeping etc into some sort of order plus sale sections. Thought would amalgamate some of my tags into a set. Drag the image as normal and hey ho the Mac does not recognise. Mac have no plans to recognise the Avif format due to security issues, so yet again Folksy you have let down a large part of your members. Taken a 50% increase but not given us a better system.
The only way is for me to dig out the stock and re photograph, not happening as have better things to do with my life.
Why are you so stubborn to not give any thought to Mac users yet take our money for an inferior system.
Found a work around bodge job again Screen shot of the image but this is disgusting way to treat us. All bodge jobs now on a system not fit for purpose.
Have to say, I’m a fan of the .avif format. The online image quality is a lot better. So it’s a thumbs up from me.
Not good for assembling Folksy Fridays though (not that I’ve done one for ages! 
). I’m not a Canva fan/user. Guessing it’ll become more widely supported eventually…
I’m using Mac OS Ventura which seems to support it. My old Mac is Catalina, which seems to still be displaying in jpgs…
The subject of Avif and Webp has come up a lot recently - perhaps Folksy could give us a ‘simple guide’ or ‘workround’ as there will be issues as the changeover occurs and some old friends like Gif and Jpeg are no longer supported.
I’m still getting the red box Photo Error message - so frustrating. I’ve quickly whizzed back through the messages here but can’t see what the solution is. Can anyone please enlighten me? Thank you.
Just loaded 8 1000 pixel wthout a problem. How big are your pictures…what dimensions.
Thanks for replying - pixels are fine. Seems to have been a temporary blip. All ok now.
for the last two days, only two of my featured photos have been showing up…the third is just blank and a different one each time, so it is random
After I got the virus warnings I right clicked to view the source and found the Ngrok reference the anti virus shouted at me against the source of s photo instead of the proper image source address.
Ask I knew it was not my doing I thought an urgent notification to Folksy was in order in case it really is a virus. Maybe it is not but Avast said it was.
Just to clarify the issue as far as I can tell there’s two seperate things affecting photo loading and page appearance. 1. the change over to Avif or Webp formats where you can no longer ‘save as’ the familiar gif or jpeg - this is due to changes by Microsoft - and 2. the Ngrock virus which is flagged up by virus protection and/or shows up as blank spaces in your shop page. first issue can be currently solved by using microsoft edge rather than chrome as your browser and saving photos as webp. (you can then save as a jpeg in photo if you need too). The second issue is being investigated by Folksy (I hope) as I don’t think we can’t do anything from our end - the virus affects Folksy but as far as I know not our computers.
Hello – I’m really sorry, those images that weren’t working were the result of code changes from our image migration work.
The issue will have affected some older images and images from a couple of shops that most recently were imported.
We’ve pushed a fix for this, now, and have seen the images for those shops loading again.
The URLs being generated for those images were related to a service we used for the image migration and were completely legitimate – they just didn’t work once the migration was completed.
My sincere apologies for any inconvenience or concern this caused,
Doug.
Thanks Doug - all fine now on my shop page.
Yep! Looks like Folksy has always had PROBLEMS with listing and photos not loading! Unless of course it’s sellers listing in the wrong sections then that would seem to be ok!